Mediation Tools and Technique Workshop

One day training provided by a qualified and experienced Mediator/ Trainer expert from the PMA Training Center of Excellence: The TCM Group.

Training suitable for practicing Mediators looking to gain further skills that will enhance their mediation.

Exploring the following skills

• Active listening
• Understanding the importance of confidentiality
• The overall goal of mediation
• How to deal with strong emotions
• The importance of praise during mediation